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First Choice POS Documentation

First Choice POS Documentation

Main

Devices
Items
System
Customers
Transactions
Purchase Orders
Printouts
Inventory
Checkout
Shipping
Payments
Vouchers and Promos
Pricing
Suppliers
Support
About
Announcements

First Choice POS Documentation

Devices

Installing a Receipt Printer
Receipt Printer Settings
Label printer Installation
Label printer settings
Connecting a DataLogic Magellan Scale
Production Printer
Connect Pax Q30 to the POS
Connect Cash Drawer
Price Checker Display Configurations

Items

Bulk Edit Item Details
Create New Item
Placeholder Items
Merge Items
Customize Item fields
Item Attachments
Item Matrix- pivot
Create new Attributes
Use Attributes
Create Categories
Use Categories
Customize Actions Menu Layout
Print Item Labels
Create Item Seasons
Quick Create Item
Per-Character Items
Item Types

System

Create a New User
Reset password
System Specifications
Whitelist
Create New Employee
Creating New Locations
Setting the Mobile App on Android and Apple Devices
Return Policy Setup
Import Templates

Customers

Create New customer
Account Balance Aging
Sub-accounts
Customer Auto-Charge Threshold Setup
Customize Customer Actions layout
Set Customer Credit Limit
Saved Cards On File Guide

Transactions

Base and Sub Transactions
Create an Invoice
Create Transaction Item Entry Sections
Txn Custom Fields
Add Item Entries to a Transaction
Additional Txn Entries
Transaction Explorer
Create an Order Service
Order Services Report
Transaction Side Panel Widgets
Transaction Duplicate Sections Feature

Purchase Orders

Purchase Order Page Layout Configurations
Purchase Order Action Pallet Guide
Cases on Purchase Orders
Purchase Order Pricing Fields
Bulk Purchase Order
Create a Purchase Order
Link Purchase Order to Invoice

Printouts

Printout Layout
Print Gift Receipts
Configure Receipt Item Icons
Set Receipt Layout to HTML Format On Report
Greeting Card Templates
Bulk Printouts
Invoice/ Purchase Order Printout Layout
Order Service Shipping Printout Layout
Customer Account Statement Printout Layouts
POS Receipt Options Guide

Inventory

Inventory Transfer
Receiving Inventory
Set Item Inventory
Express Inventory Transfer

Checkout

Checkout Guide
eWic in the Frontend
Add the Cases Icon to the Frontend
Add the EBT Icon to the Frontend
Checkout Returns
POS Offline Mode
PayAPI Card on File
Self Checkout - Admin Configurations
Auto Send SMS/ Emails
Self Checkout - Fast Lane Checkout
Self Checkout- Supervisor actions
Self- Checkout Guide

Shipping

Delivery
Create a Shipping Preset Package
Shipping Features Guide
Shipping- Create Shipping Button
Shipping -Manage Shipping Button
Shipping- Transaction Cases Overview widget
Shipping- Set up automatic shipping for cases
Manage Shippings for Corporate Order Deliveries
Setup delivery with UPS/ Fedex or other Postal Carriers

Payments

Detach and Relink Reserved Payment
Create a Tax Payment
Link Payments
Create a Payment
Invoice Pay Guide
FCPay Credit Card Tender

Vouchers and Promos

Bulk Vouchers
Create Price Rules
Voucher
Sale Rewards
Create Coupon Codes

Pricing

Auto-Calculate Item Pricing
Set Tax Rule
View Price Rules

Suppliers

Create new Supplier

Support

Creating Support Tickets Within the POS
Remote Support
Open Reports In AI

About

End User License Agreement (EULA)
First Choice POS Privacy Policy

Announcements

December 2025 POS Updates
January 2026 POS Updates
February 2026 POS Updates
March 2026 POS Updates
April 2026 POS Updates
May 2026 POS Updates
June 2026 POS Updates
New FCPay Processing Gateway
July 2026 POS Updates

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