Skip to main content
Skip table of contents

Voucher

Below is a guide on purchasing, redeeming, and using vouchers/ gift cards as a payment method for both front-end and back-end users.

Create Voucher Backend

  1. Log in to app.firstchoicepos.com

  2. Click “Customers” in the Main Navigation menu, and select “Voucher” in the scrollable dropdown.

2024-05-29_11-35-45-20240529-153547.gif

  1. Click “New” at the top right to create a new voucher.

image-20250131-174231.png

  1. Create and enter a Voucher Number.

image-20240326-155116.png

  1. Enter a value for the voucher.

image-20240326-155211.png

  1. Click the “Select Item” icon and select the voucher lookup code from the popup item page. This will link the new voucher to the general lookup code. (The default voucher lookup code is "GC1".)

  1. To void the voucher, change the status in the dropdown menu to either “Deleted” or “Revoked.”

image-20240417-175004.png

Create or Refill Voucher Frontend

  1. Log in to the station.

  2. Search and select the relevant customer in the customer tab.

When a voucher is created, the customer receives the code, but anyone with the card or code can redeem the voucher.

image-20240206-144620.png

  1. Enter voucher lookup code “GC1” in the Items search bar. (The default voucher lookup code is GC1, although there may be other voucher lookup codes available.)

image-20240206-145316.png

  1. On the appearing popup, enter the price /value of the gift card and click “Add.”

image-20240219-151344.png

  1. To refill a voucher, enter the voucher number and click “Apply.”

image-20240219-152002.png

  1. To create a new voucher, click “Generate New Voucher.”

image-20240219-151532.png

  1. Click “Create” on the confirmation popup. To link the voucher to the customer’s account, select the “Link To Account” checkbox.

image-20240219-151647.png

Redeem Voucher During Checkout

  1. Search and select the relevant customer.

image-20240206-150602.png

  1. Navigate to the Payment tab.

image-20240206-150956.png

  1. Select “Voucher” as the payment method and enter the amount to be used.

image-20240206-151215.png

  1. Enter the Voucher number in the bar to redeem the voucher.

image-20240205-172544.png

  1. Click “Close” at the top right to complete the sale.

image-20240206-151415.png

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.